Production readiness and resiliency guidance in cloud native environments often recommends several categories of preparation to ensure that an application is ready for “prime time” use. These typically include operational, security, deployment, resiliency, disaster recovery, testing and governance, and risk and compliance considerations. Most of the guidance emphasizes the readiness of the technological aspects of modern reliability. But even well-prepared companies will overlook a critical element of their capacity to safely, reliably deploy — one that is essential for business performance — which is readiness to learn.
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