• Washington, USA

Speaking

2024

Invited Speaker, Hard Choices, Tight Timelines: A look at tradeoff decisions during incidents,  SRECon Americas (March 2024) with Courtney Nash

Invited participant, Resilience Engineering Symposium (October 2024)

2023

Invited Speaker, QCon Americas (June 2023)

Keynote Speaker – DevOpsDays New York (June 2023)

Speaker – “Followship A proposed model for incident organization for how to have better incidents” SRECon Americas (March 2023)

Invited Lecturer – Memorial University of Newfoundland’s Maritime Studies (Safety Management) 

2022

Invited Lecturer – Clemson University Department of Industrial Engineering (Mar 2022)

Speaker – “The Water We Swim in: Why the hardest problems in DevOps are difficult to see and talk about.” DevOps Days Denver (April 2022)

Invited Speaker – Association of Canadian Ergonomists (May 2022)

Invited Speaker – WorkSafeBC Human Factors Community of Practice (June 2022)

Invited Speaker – Parsing the post-mortem: psychological safety for learning cultures, Etsy Code as Craft speaker series (Aug 2022)

Workshop Facilitation – Learning from Incidents in software engineering (Sept 2022)

Keynote Speaker – 4Corners Snow & Avalanche Workshop (Oct 2022)

Keynote Speaker – Knowledge & Power: A socio-technical systems discussion on the future of SRE, SRECon EMEA (Oct 2022) with Lorin Hochstein

Invited Speaker – WorkSafeBC Occupational Safety Officer regional meeting (Dec 2022)

Speaker – Move Fast and Learn Things: Principles of Cognition, Teaming, and Coordination to Support High Performance and Resilient Site Reliability Engineering, SRECon APAC (Dec 2022)

2021

Invited Speaker – Canadian Avalanche Association Spring Workshop (May 2021)

Invited Speaker – Colorado Avalanche Information Center (2021)

Invited Speaker – WorkSafeBC Emerging Risks Analysis group (Jan 2022)

Invited Speaker – Unity Technologies, Site Reliability Engineering Community of Practice

Invited Speaker – Xero, Resilience Engineering Community of Practice

Workshop Facilitation – “Joint Cognitive Systems” RubyConf (Nov 2021) with John Allspaw

2020

Keynote Speaker – SRECon Americas (Dec 2020)

Invited Speaker – Netflix Systems Engineering Community of Practice (Oct 2020)

Invited Speaker – Indeed, Site Reliability Engineering Community of Practice (Nov 2020)

Invited Speaker – Virtual International Snow Science Workshop (Oct 2020)

Invited Speaker – How Many is Too Much? Controlling the cognitive costs of coordination in large-scale incident response, QCon London (March 2020)

Invited Speaker – Weber County Search & Rescue (2020)

Invited Speaker – Southwest Alaska Avalanche Center (2020)

Invited Speaker – Northwest Avalanche Center (2020)

Invited Speaker – Southwest Colorado Avalanche Center (2020)

Invited Speaker – Canadian Avalanche Association Virtual Spring Conference (2020)

2019

Invited Speaker – Bend Snow & Avalanche Workshop (October 2019)

Invited Speaker – Teton County Search & Rescue, Snow & Avalanche Workshop Pro Dev day (October 2019)

Invited Speaker – Teton County Search & Rescue, Snow & Avalanche Workshop Rec Awareness day (October 2019)

Invited Speaker – Utah Avalanche Center Snow & Avalanche workshop, Pro Dev day (November 2019)

Invited Speaker – Utah Avalanche Center SAW, Recreational Avalanche Day (November 2019)

Speaker – Resilience Engineering Association Symposium – Kalmar, Sweden (June 2019)

Workshop Facilitation – Lund University Learning Lab; San Francisco, CA (May 2019)

Invited Speaker – “Human Factors & Resilience Engineering in off-shore oil & gas” – Libra Consortium, Porto Alegre, Brazil (April 2019)Invited

Speaker – Sierra Avalanche Center Professional Development Day – Lake Tahoe, USA (March 2019)

Speaker – “The costs of coordination in DevOps” & “Mental models” – DevOpsDays Vancouver, Vancouver, BC, Canada (March 2019)

2018

Speaker – “Sensemaking in the snow: Cognitive work of avalanche forecasting” – International Snow Science Workshop (2018)

Speaker – “Mental models: Why saying I don’t know is a sign of expertise not incompetence” DevOps Days Columbus (2018)

Closing Keynote: “Operating at the edge of the envelope” – RE:Deploy conference (2018)

Workshop Facilitation: “Sense-making in the snow” – College of the Rockies (2018)

Workshop Facilitation: “Sense-making in the snow” – College of the Rockies Adventure Tourism Business Operations (2018)

2009–2017

Keynote: “Risk, Resilience & Safety 2.0” – Strategic Natural Resource Consultants All Hands meeting (2016)

Master of Ceremonies: Enbridge Quality Summit (2015)

Poster Presenter – “The human behind the factor” International Snow Science Workshop (2014)

Speaker: “Safety as organizational change management” – WorkSafeBC Human Factors Community of Practice (2013)

Master of Ceremonies: Vancouver Island Safety Conference (2012)

Panelist – Safety Across High Risk/High Consequence Industries (2011)

Speaker: “All hands on deck: how safety culture can help attract & retain talent” – Truck Loggers Association Annual conference (2011)

Speaker – Western Silviculture Contractors Association (2009)